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Monday 7 October 2013

Customer feedback

We at Dolphin Cove feel that Customer feedback and appreciation is very important.   Each time we see a good review we are reminded that we are on the right track but each time we see a bad review it also reminds us that there is always room for improvement.  Some people feel that the customer is number one.  I am sorry to tell you that in our business they are number two.  Our animals are number one.  We have on staff two doctors at all times.  We have many trainers on staff at any time and many care givers.  These people spend all day with the respective animals from the lizards to the dolphins.  They feed them, look after them and above all enjoy them.  Part of there job is to teach you the client about them and let you interact with them in a very special way.  This way we all benefit.  Hats off to the staff at Dolphin Cove.  

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