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Showing posts with label Jamaica. Show all posts
Showing posts with label Jamaica. Show all posts

Friday, 8 November 2013

Customer comments / reviews

A large part of my job is to try to ensure our guests are happy and have a good visit with us.  This sounds like a fairly easy job for a wonderful place like dolphin cove Jamaica.   Unfortunately it is not always.  There are times when things just don't go as expected.  From a missed bus to people not liking the food to staff just not being their best that day we get it all.   For the most part people are very pleased with their experience however those that are not we must deal with.   For example the other day a young lady lost her cell phone.   She was from the USA and as a result had the phone off for making / receiving calls.  This meant we were unable to call it.   Thank goodness it was an iPhone and had the Find my iPhone app installed.   We were able to track the phone down and find it on the park in the safe hands of one of our staff.   We were on the way out of my office when the staff member was walking it up to the office.   The guests were very pleased to get their phone back and we were very pleased to be able to help.    The guest was so happy that they offered a "tip" however we refused.  They did ask to take a photo with us on their phone and that we were happy to do.   It seems like a fairly small thing but I can assure you that losing your very expensive phone while on vacation was a big thing to them.    We rely on customer feedback both online and in person.   I would love to be able to say if you have a good time tell the world if you have an issue please tell us. This is not always practical but one can always hope.   When you are next at the park please take a moment to tell us how we did.  If this is not practical you can contact us at info@dolphincoveja.com or leave a review on trip advisor.

Tuesday, 29 October 2013

Dolphin Therapy fact or fiction

I read a lot of articles about Dolphin therapy and I wonder to myself is it fact or fiction.   The answer is I don't know.  I do believe that animals of all types benefit humans to a far greater extent than we can ever know.   I think about how many times I just reach out and pet the dog for no other reason than I want to.  How I look forward to my dog greeting me when I get home from work.  I think about how I feel when she is not well or has hurt herself.   I know that I feel better with her around.  I also know that when I work with and interact with the dolphins I also feel a sense of pleasure and relief.  I feel some of my stresses going away and a sense of calmness.  I guess it is considered a sense of therapy however I am unsure if it has a lasting effect.   I also take into account why little children and pregnant women should not interact with the Dolphins.  I know that the dolphin senses when they are near and their instincts take over and want to interact with them.   I can assure you that this is not in a bad way but the risks are too great.    So is Dolphin therapy real?  I am not sure.   But I do know that anything that makes you feel this great can't be bad for you.   Here is a link to a very good article that I have found.  You can decide for yourself.  Comments?  

Monday, 30 September 2013

Eating dolphins (not eating a dolphin)

One of the most frequent questions we are asked is how much does a dolphin eat.  There are many answers to this but most of them are silly.  I will stick to facts.   Dolphins eat a lot.  The amount of food they eat is in direct correlation as to what they are eating.  

Bottlenose dolphins eat several kinds of fish (including mullet, mackerel, herring, cod) and squid. The composition of the diet depends very much on what is available in the area they live in and also on the season. The amount of fish they eat depends on the fish species they are feeding on: mackerel and herring have a very high fat content and consequently have a high caloric value, whereas squid has a very low caloric value, so to get the same energy intake (calories) they will need to eat much more if they feed on squid than if they feed on mackerel or herring. On average an adult dolphin will eat 4-9% of its body weight in fish, so a 250 kg (550 lb) dolphin will eat 10-22.5 kg (22-50 lb) fish per day.

Thursday, 26 September 2013

The bucket list

The other day I watched the movie the bucket list.  It caused me to think about my life a bit.   Here is what I have found on the web as a bucket list.  I will also point out the ones I have done.  I will go one step further and point out how coming to Dolphin Cove in Jamaica can help you clear a few things off this list.


Wednesday, 25 September 2013

A SEGWAY INTO LIFE


History meets modern technology as you explore an 18th century estate on a clean, green, eco-friendly machine.  The Segway PT (Personal Transporter) is the next generation in clean, personal mobility.  Stepping on to your Segway will give you a glimpse into the future as you feel as though this intelligent machine is actually reading your mind, taking you in any direction your touch guides it.
After a brief orientation, helmet fitting and Segway lesson you will embark on a fascinating adventure as you begin your exploration of one Jamaica’s oldest Estates.
Your experienced Segway guide will lead you throughout this tour, stopping to allow for photo opportunities and giving you historic tails of this amazing plantation and those that once inhabited it.
Be amazed as you ride along a path surrounded by wooded forest.  Your guide will point out many plants and trees along the way, whose secret medicinal powers are still being used today.
Your adventure will take you to the beautiful great house gardens.  Here you will dismount your Segway and enjoy a refreshing bottle of water as you marvel at the beautiful flora that makes this garden so breathtaking.  Be amazed at the panoramic view of the tropical forest as it descends to meet the glistening Caribbean Sea below.
Continue your unique journey as you mount your Segway and head to “Farmer Joe” who will amaze you as he effortlessly climbs a 30 foot coconut tree.  Enjoy sampling Farmer Joe’s fresh fruits of the season, before journeying to the Estates Chapel.
This non-denominational chapel was partially built by cadets in 1969.  Its paneling, chairs and furnishing were all made from a wide range of Jamaican woods found on the Estate grounds.  
Return to your hotel in air conditioned comfort as you savor the memories of this unique journey through time.


Monday, 23 September 2013

How to avoid stress in the office

Here is a personal tale that I will tell you.  I used to work at a different company that I will NOT name. This job was fine but I found myself not smiling.   I don't know about you but I enjoy to smile.  There were a few reasons I stopped smiling at my old job and it made for a very long day.   Now I am working with Dolphin Cove Jamaica and I can't help but smile.  I smile all the time.  My commute is a very long one and I still am smiling when I get home.  Why?  Its simple.  I have a new formula.  If I am frustrated or if I need a break I take one.  I go outside of my very comfortable office and look at the Dolphins, Sharks, Stingrays or even birds at Dolphin Cove.   I just enjoy what is near me.   I have to tell you I am very lucky.   I know your Jealous but hey.  Come to Jamaica and look me up at Dolphin Cove.  I am the one that is smiling.  

Tuesday, 17 September 2013

Views from My Desk

Here I sit.  Nearly four pm,  I look out the window of my office and see the happy faces of customers playing in the water with the sharks, Dolphins,  and stingrays.  I see a family eating Ice Cream and yet another couple having a nice cold Red Stripe.   I must say that I have a great view that only serves to tease me about the fun I could be having.   I could continue to write this post about the adventures that could be had at Dolphin Cove Jamaica however I would rather go outside and chat with a Pirate, while waiting for a kiss from a dolphin.   Why don't you Join me.